Standard Support
Veeam's Standard Support program provides software support services during business hours (support policy) along with upgrades and updates to the products. One year of Standard Support is included with initial product license purchase.
- General Information
- Manufacturer
- Veeam Software
- Manufacturer Website Address
- http://www.veeam.com
- Brand Name
- Veeam
- Service Name
- Standard Support - Renewal
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic
- Service Description
- 12x5
- Service Details
- Contract Consolidation
- Severity level 1: 2 hours
- Severity level 2: 8 hours
- Severity level 3: 12 hours
- Severity level 4: 24 hours
- Provided Support
- Phone Support
- Web Support
- New Releases Update
- Software Support
- Web Knowledge Base Access
- Service Availability
- 12 x 5 Phone Support
- 12 x 5 Web Support
- Service Duration
- 1 Month
- Product Supported
Veeam Availability Suite Enterprise Plus for VMware:
- Installation Type: Locally installed
- License Quantity: 1 Socket